Returns

All sales are final.

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange for any reason.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Any opened or tampered bottles cannot be returned or exchanged.

We will not accept returns for reasons such as a forwarder cannot find an MSDS sheet for the items. We do not provide MSDS sheets when shipping domestically.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Email Us @tobaccokingrhodeisland@gmail.com

Suppliers and manufacturers do not typically provide return labels, so take care to address your package as instructed.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SALE ITEMS

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded

SHIPPING

*Please note: USPS Shipping timelines are not guaranteed, the exception being FedEx or DHL*

Once an order has shipped we are no longer responsible for how long an order takes to deliver to you. There are many factors that can affect shipping timelines, including weather, postal courier errors, etc. We will ship your order in accordance with the timelines stated above. We will also be more than happy to open an investigation for you, but we cannot reship or refund an order that has been shipped.

INTERNATIONAL ORDERS

We do everything we can to assist your shipment through your country's customs. However, you are responsible for product compliance and any import fees/tariffs in your country of residence. If seizure of your shipment does occur, we will NOT be held liable for any shipments held at customs. Customers located outside the U.S.A., please order at your own risk. We will not provide SDS or MSDS forms on any packages that are shipping domestically to a forwarder.